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ModeriQ
MODERATION INTELLIGENCE

Wherever your brand comes up,
ModeriQ is listening.

Track brand conversations in one place, understand what they mean, and get the ones that need action to the right people.

We handle setup · Keyword sources start scanning minutes after setup
Live signal feedNow
01 · Detected
Instagram@username2 min
“I bought this last week and still haven’t heard back from support.”
02 · Analyzed
ANALYZING…
CriticalComplaintDelivery
LevelCritical
03 · Classified
Customer service
Critical level · needs an instant alert
04 · Delivered
Emailnow
report@realworksglobal.com
Sent to the recipient list
Critical mention of your brand · Instagram
WhatsApp (soon)Email
48 secSignal to action
InstagramFacebookXYouTubeŞikayetvarGoogle MapsGoogle NewsEkşi Sözlük
Problem

Conversations are scattered. Risk doesn’t wait.

Your brand can come up hundreds of times a day, across channels you don’t control.

A comment on Instagram. A complaint on a review site. A mention on X. A story in a publication nobody on your team reads.

Finding them isn’t the hard part. Knowing which ones actually need you — while it still matters — is.

Noise
Instagram commentX mentionComplaint filedYouTube commentNews articleForum thread
ModeriQIntelligence layer↓
Signal
Critical03
Normal61
Irrelevant · filtered out33
Not more data.
More meaning.

One step past social listening.

ModeriQ doesn’t just collect conversations. It helps you see what each one says, what it is about, and how fast it needs an answer.

How it works

From conversation to action, in one flow.

ModeriQ turns the conversations around your brand into action in four steps.

  1. 01
    Listen

    Track the conversations about your brand.

    Relevant conversations from Instagram, Facebook, X, YouTube, Ekşi Sözlük, Şikayetvar, Google News and Google Maps land in one feed. TV, radio, print and the open web are not monitored.

  2. 02
    Understand

    Read every conversation in context.

    Topic and level show you not just what was said, but what it means.

  3. 03
    Deliver

    Get the right signal to the right person.

    Critical mentions are emailed straight away to the people you set to receive alerts. WhatsApp is coming.

  4. 04
    Act

    Act while it still counts.

    The system runs every 5 minutes: Instagram, Facebook and news on every run; X every 15 minutes, YouTube hourly, Şikayetvar every 2 hours, Ekşi Sözlük every 4 hours and Google Maps every 6 hours. A critical mention is emailed in the run that catches it.

Separate what matters from the noise.

A thank-you note and a growing customer complaint shouldn’t carry the same weight. ModeriQ points your attention at what actually matters.

Swipe→

Topic

Customer servicePress & newsPayments & technicalFraud

Group conversations under the topics that matter to your business.

Level

NormalCritical

See which mentions warrant an immediate alert.

Keywords and recipients are configured with you during setup.

Crisis Mode
Coming soon

Scan faster when a crisis hits.

When the conversation about a brand grows fast, you start Crisis Mode from the panel. For the time you choose, ModeriQ scans that brand’s sources far more often, then goes back to normal on its own.

Crisis Mode is coming soon. Tell us if you are interested.Get in touch →

  1. 01

    Start it from the panel

    A brand admin or above picks the brand in crisis and switches Crisis Mode on.

  2. 02

    Choose how long

    You decide how many days it runs. The days come out of your organization’s allowance.

  3. 03

    It ends on its own

    When the time is up, scanning returns to its normal pace; nothing to switch off.

Days included

Per subscription year; renewed every year.
Basic
3 days a year
Premium
30 days a year
Agency · Enterprise
Set for you

Need more days?

Buy extra days from the panel, one at a time or in blocks. Days you buy stay valid for 12 months from purchase.

WHO MODERIQ IS FOR

The same conversation means different things to different teams.

Critical alerts go to the people you set to receive them; each team filters the panel by the topics it cares about.

Know how your brand is actually talked about.

Follow the conversation around campaigns, products, and brand perception. See not just what people say, but how they react.

One view

Your brand’s digital pulse, in your pocket.

From conversation volume to topic mix, see the picture forming around your brand.

Last 7 days30 daysSample view
Total conversations
3.842
Volume
+18%
Normal
64%
Critical
38
Conversation Volume7 days
Top Topics
Customer service1.204
Press & news912
Payments & technical744

Dashboard metrics vary by module and configuration.

Your brand isn’t only talked about on social.

ModeriQ was built to pull conversations from very different digital sources into one coherent view.

01Live

Social Media

InstagramFacebookXYouTube
02Periodic

Reviews & Complaints

ŞikayetvarGoogle Maps · rating and review count
03Periodic

News & Forums

Google NewsEkşi Sözlük

Instagram and Facebook open once you grant Meta access. TV, radio, print and the open web are not monitored.

Conversations move faster now. Brands have to keep up.

A complaint can snowball in minutes. A positive mention can turn into an opportunity. A mention that reaches the right person erases a delay that would have cost you hours.

ModeriQ isn’t here to send more notifications. It’s here to make the thing that actually matters visible at the right time.

Less noise.
More signal.
Pricing

As much ModeriQ as you need.

Pick the plan that fits the number of brands, keywords, Google Maps locations and users you need.

Region
MODERIQ BASIC

For teams that want to follow one brand closely.

€199/ mo
3-month minimum
1 brand · 5 keywords2 users · critical email alerts1 Google Maps location8 sources, checked every 5 minutes to 6 hours (Instagram and Facebook open once you grant Meta access)Email report + daily report and export in the panel90-day retention3 Crisis Mode days a year (coming soon)Standard supportAdd-ons: brands, keywords, Google Maps locations, Crisis Mode daysNo setup fee
Recommended
MODERIQ PREMIUM

For organizations tracking several brands across a wider keyword list and heavier volume.

€549/ mo
3 brands · 15 keywords12 users · critical email alerts3 Google Maps locationsEmail report + daily, weekly and custom reports and export in the panelIntelligence: topic and channel analysis90-day retention30 Crisis Mode days a year (coming soon)Priority support: 4-hour response, 1 hour in a crisisAdd-ons: brands, keywords, Google Maps locations, Crisis Mode daysSetup fee€450(waived on annual prepayment)
MODERIQ AGENCY

For agencies: manage your client brands from one account.

Custom pricing
Scales with your client count
Add sub-brandsSeparate keywords, sources and users for each brandEach client sees only their own brandOne shared view for your agency teamLimits set for youDedicated support team
MODERIQ ENTERPRISE

For large organizations: we scope it together and handle the setup.

Custom pricing
We scope it together
Brands, keywords and users set in your quoteReport coverage set in your quoteOur team does the setupDedicated support team
Comparison

Every plan, side by side.

Scope
Price
Basic: €199 / mo
Premium: €549 / mo
Agency: Per quote
Enterprise: Per quote
Setup fee
Basic: None
Premium: €450 · waived on annual
Agency: Set up by us, per quote
Enterprise: Set up by us, per quote
Minimum term
Basic: 3-month minimum
Premium: None
Agency: Per quote
Enterprise: Per quote
Brands
Basic: 1
Premium: 3
Agency: Sub-brands
Enterprise: Per quote
Keywords
Basic: 5
Premium: 15
Agency: Per quote
Enterprise: Per quote
Users
Basic: 2
Premium: 12
Agency: Per quote
Enterprise: Per quote
Google Maps locations
Basic: 1
Premium: 3
Agency: Per quote
Enterprise: Per quote
Monitoring and reports
Sources
Basic: 8 sources · 5 min – 6 h
Premium: 8 sources · 5 min – 6 h
Agency: 8 sources · 5 min – 6 h
Enterprise: 8 sources · 5 min – 6 h
Critical alert emails
Basic: ✓
Premium: ✓
Agency: ✓
Enterprise: ✓
Reports
Basic: Daily
Premium: Daily + weekly + custom
Agency: Per quote
Enterprise: Per quote
Data retention
Basic: 90 days
Premium: 90 days
Agency: 90 days
Enterprise: 90 days
Intelligence: topic and channel analysis
Basic: —
Premium: ✓
Agency: ✓
Enterprise: ✓
Crisis Mode
Basic: 3 days a year (coming soon)
Premium: 30 days a year (coming soon)
Agency: Set for you (coming soon)
Enterprise: Set for you (coming soon)
Support and billing
Add-ons
Basic: Brands, keywords, Maps, Crisis days
Premium: Brands, keywords, Maps, Crisis days
Agency: Set for you
Enterprise: Set for you
Support
Basic: Standard
Premium: Priority
Agency: Dedicated team
Enterprise: Dedicated team
How to buy
Basic: On the site
Premium: On the site
Agency: Contact us
Enterprise: Contact us

* WhatsApp alerts are coming. Critical alerts go by email today; once WhatsApp is live, the same people get them there too.

How often sources are checked: Instagram, Facebook and news every 5 minutes; X every 15 minutes, YouTube hourly, Şikayetvar every 2 hours, Ekşi Sözlük every 4 hours, Google Maps every 6 hours. Instagram and Facebook open once you grant Meta access.

Prices exclude VAT.

On Google Maps we tell you when a new review arrives and when the rating changes; you read the review text on Google.

Ekşi Sözlük content is not run through AI because the source declines it. Those posts land in the feed at normal level under “Other” and never raise a critical alert.

Frequently asked questions

What people ask about ModeriQ.

ModeriQ is a moderation intelligence platform. It helps you track the conversations happening about your brand across social media, news and complaint sites, understand what they mean, and get the critical ones to your recipients straight away.

MODERATION INTELLIGENCE
ModeriQ

When something important happens to your brand, don’t be the last to know.

Track the conversations, understand which ones matter, and make sure the right teams know at the right moment.

Get started→Talk to sales
Once payment and details are in, we do the setup.